RFP-2017-IT-065 - RFP-2017-IT-065:Data Centre Infrastructure Management (DCIM) Solution

Professional Services
Call For Request for Proposal
Solicitation Number: RFP-2017-IT-065
Data Centre Infrastructure Management Solution



 
Metrolinx releases of this RFP to solicit proposals through an open competitive process.
 
The objective of this Request for Proposals is to establish a contract for a SaaS Data Centre Infrastructure Management Solution and all related services.
The services will include the following:

1. A configurable Data Centre Infrastructure Management (DCIM) solution that will provide a single accurate and authoritative database to help manage the Data Centre; with tools to capture and manage assets, details, relationships and interdependencies; and with the ability to monitor and report on systems in real time;
2. Provision of the DCIM solution via a Software as a Service (SaaS) model, with no restrictions on the number of users permitted;
3. Implementation and support activities, including knowledge transfer and training;
4. Five (5) years of usage, maintenance and support services to commence after the Data Centre Infrastructure Management Solution has been implemented and accepted by Metrolinx;
5. Potentially, at the exclusive option of Metrolinx, an additional two (2) one-year terms of usage, maintenance and support services to commence after the initial five (5) years of usage, maintenance and support services has been completed;
6. Quality assurance and quality control; and
7. Project management expertise and governance.