RFP-2017-IT-035 - RFP-2017-IT-035 - Request for Proposal For IT Solutions SMS Next Bus

Call For Proposals

Request for Proposal No. RFP-2017-IT-035

Metrolinx is accepting Proposals for a SMS Next Bus

Metrolinx is issuing this Request for Proposals to retain a Proponent to provide the Services described herein.  Metrolinx intends to award a Contract through an open, fair and competitive process.

You are invited to submit your Submission for RFP-2017-IT-035 as more particularly described in this Proposal Document as required by Metrolinx, which Services relate to the acquisition of a new SMS Solution (“SaaS SMS Next Bus Solution”). 

This tender is a repost of RFP-2017-IT-007 which was cancelled due to changes in the scope of work.  Blacklines of the Business and Functional Requirements have been included in Appendix C – Documents of this RFP Document showing the updates made to the original tender.

The Services to be provided by the selected Proponent will include the following:

1. A configurable SMS Solution that addresses the customer communication needs of Metrolinx on the status of bus services to its customers; 
2. Implementation and support activities, including knowledge transfer and training;
3. Five (5) years of usage, maintenance and support services to commence after the SMS Solution has been implemented and accepted by Metrolinx;
4. Optional, at the exclusive discretion of Metrolinx, an additional three (3) one year terms of usage, maintenance and support services to commence after the initial five (5) years of usage, maintenance and support services has been completed;
5. Quality assurance and quality control; and
6. Project management expertise and governance.